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Sheertex by SRTX logo

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Shipping & Returns

5 articles

Shipping & Returns

Articles

What’s your return policy?

Our products are final sale for sanitary reasons. Bad luck with your tights? Simply contact us within 90 days of receiving your order and we will replace them for free!. Something wrong with your order? Let us know at [email protected] and we will m

How long will my order take to ship?

We fulfill all orders directly from our factory in Montreal, Quebec. We process orders as soon as possible, and most orders are fulfilled the next business day. Shipping times are on average 3-5 business days after the order has left our HQ. You will

Can I pay for expedited shipping?

We love that you want to wear our sheers as soon as possible! Unfortunately, we are not able to offer expedited shipping at this time. Our team works hard to ensure that you get your products as quick as can be.

There's an error with the shipping address that I provided, what do I do?

Mistakes happen! If you’ve made an error in your shipping address, please reach out to us via chat or email as soon as possible. We will only be able to modify your shipping address before your order leaves our Montreal HQ, so please let us know and

Do your products have a guarantee?

Bad luck with your tights? Simply contact us within 90 days of receiving your order and we will replace them for free!. Something wrong with your order? Let us know at [email protected] and we will make it better. Details of our 90-day guarantee:. Y