If you couldn't find the answer you need in our articles, please contact us!

Back to Sheertex.com

Continue Shopping

Sheertex by SRTX

The Sheertex Help Center is here to provide you with the information and support you need to get the most out of your Sheertex experience. We are committed to providing the highest level of customer service and support.

Sheertex Help Center | FAQ, Order Tracking, Issues | Contact Us

Frequently Asked Questions (FAQ)

Where are you located?

How can I partner with Sheertex?

How do I unsubscribe from emails?

Explore Career Opportunities at Sheertex

How to contact Sheertex?

Pre-Order Items

Where can I find Sheertex products?

Where to find Sheertex in the United States

Where to find Sheertex in Canada

Where to find Sheertex in the UK

Where to find Sheertex in the EU

Where to find Sheertex in Australia/New Zealand

General query

Website error

How can I choose the right Nude shade?

General

How do I choose my size?

Do you carry inclusive sizes?

My tights are the wrong size, what do I do?

I'm in between sizes, what should I do?

Sizing

What makes them different from other brands?

What are they made of?

Do you make products other than tights?

Product not in stock?

How do I wash them?

Conscious Caring

Snags and Defects

What denier levels do you offer?

Where are our products manufactured?

Do you sell maternity tights?

Do you sell nude tights outside of the US and Canada?

Sheertex Gusset Material

Product Information

Can I modify my order items?

How do I cancel my order?

What do I do if I receive the wrong item in my order?

Item is missing from my order

How can I track my order?

Wrong items received

Order Issues

Where do you ship?

How long will my order take to ship?

How much is shipping?

Can I pay for expedited shipping?

There's an error with the shipping address that I provided, what do I do?

Order Lost or Stuck In Transit

My order was marked as delivered but I never received it. What should I do?

Why is my order still marked as ‘Unfulfilled’?

What currency am I shopping in?

My order arrived damaged, what should I do?

Not received email confirmation

Safe Ship Protection

Canada Post Strike: Service Disruptions & Customer Impact

Shipping & Tracking

What is your return policy?

My item was sent in the wrong size!

Returns & Exchanges

Do your products have a guarantee?

Our 90 Day Guarantee

Do you offer price adjustments?

How to use a discount code/giftcard?

I’m having trouble with my discount code

International Orders Fees

What type of payment options do you offer?

When will I be charged?

How do I purchase a gift card?

Payment and Pricing

Our Commitment

Products and Materials

Sustainable Packaging

Are they biodegradable?

Sustainability

Get to know our products and how to care for them

Have an issue with your order? Find out what to do, here!

Learn about all things shipping and how to track your order

Get to know our policy around returns and exchanges

Sheertex tights come with a 90-day guarantee! Our guarantee covers any damages to products that render them unwearable. Read on or contact us for details!

Find info related to payment options, prices, and more!

Learn more about our commitment to sustainability and the environment

All articles

Categories