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Sheertex by SRTX logo

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Order Issues

Have an issue with your order? Find out what to do, here!

I need to change my order!

Our fulfillment team is impressively fast - but if your order has not been fulfilled yet, you can reach out to our Customer Experience team and request to modify or cancel your order. Once an order is fulfilled, we are unable to cancel it or make cha

How do I cancel my order?

We're sorry to hear that you want to cancel your order!. If you've just purchased your products through our site, you can request a cancellation by clicking here, through our website's chat feature by selecting 'Track and Manage My Orders', or by sen

Wrong items received

We are sorry to hear we shipped you the wrong product! Don't worry, we will get this corrected as soon as possible 😊In order for us to get this moving, would you mind sending an email to [email protected] including a picture of the item received in