What’s your return policy?Updated 7 days ago
Our products are considered intimates, as such they are final sale for sanitary reasons.
Damaged tights? Defects? Simply contact us within 90 days (30 days for Essentials) of receiving your order and we will replace them for free!
Something wrong with your order? Let us know at [email protected]!
Please note that we are unable to replace your product for issues related to color or size.
Details of our 90-day guarantee:
Our 90-Day Guarantee covers any damages on all tights products* that render them unwearable, observed within the first 90 days from the date of arrival.
Reach out to us here, and we’ll get you started on our quick replacement process. If your tights are eligible for the guarantee, we’ll send you a replacement at no additional cost, including shipping.
Please note that any Sheertex products not purchased directly from our website may not be eligible for our 90 Day Guarantee.
The fine print:
We reserve the right to refuse returns or exchanges from customers who we believe are attempting to abuse our policies.
*Essential Sheer tights are guaranteed for 30 days.