Do your products have a guarantee?Updated a month ago
Our 90-Day Rip-Resist Guarantee:
Our 90-Day Rip-Resist Guarantee covers any unintentional damage on all tights that render them unwearable. The 90-day period begins from the date of delivery.
It's important to note that our tights have self-healing properties, many of the snags you encounter can be fixed! Follow the directions on this page and if that doesn't work - let us know!
If your tights are damaged or have a defect, simply contact us within 90 days of receiving your order and if eligible we will replace them for free! We ask that you include a photo of the damage and the entire product when contacting us to speed up the process.
The 90-Day Rip-Resist Guarantee includes a replacement pair of tights - no refunds or returns.
Please note that we are unable to replace your product if the wrong size or color was ordered.
If the item being replaced is out-of-stock or no longer produced, a substitute of equivalent value will be offered or a store credit in the amount paid will be provided.
The guarantee covers one replacement pair unless the damage is caused by a manufacturing defect.
Please note that any Sheertex products not purchased directly from our website may not be eligible for our 90-Day Rip-Resist Guarantee.
The fine print:
We reserve the right to refuse returns, exchanges, replacements, and refunds from customers who we believe are attempting to abuse our policies.
The 90-Day Rip-Resist Guarantee applies to all locations that Sheertex ships to and is subject to change.