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Sheertex by SRTX logo

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Do your products have a guarantee?Updated a month ago

Our 90-Day Rip-Resist Guarantee:

Our 90-Day Rip-Resist Guarantee covers any unintentional damage on all tights that render them unwearable. The 90-day period begins from the date of delivery. 

It's important to note that our tights have self-healing properties, many of the snags you encounter can be fixed! Follow the directions on this page and if that doesn't work - let us know!

  • If your tights are damaged or have a defect, simply contact us within 90 days of receiving your order and if eligible we will replace them for free! We ask that you include a photo of the damage and the entire product when contacting us to speed up the process. 

  • The 90-Day Rip-Resist Guarantee includes a replacement pair of tights - no refunds or returns.

  • Please note that we are unable to replace your product if the wrong size or color was ordered. 

  • If the item being replaced is out-of-stock or no longer produced, a substitute of equivalent value will be offered or a store credit in the amount paid will be provided.

  • The guarantee covers one replacement pair unless the damage is caused by a manufacturing defect.

Please note that any Sheertex products not purchased directly from our website may not be eligible for our 90-Day Rip-Resist Guarantee.

The fine print:
We reserve the right to refuse returns, exchanges, replacements, and refunds from customers who we believe are attempting to abuse our policies.

The 90-Day Rip-Resist Guarantee applies to all locations that Sheertex ships to and is subject to change. 


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