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Sheertex by SRTX logo

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Got questions about your order, find the answers here! Order status, cancelling orders, modifying an order, and more.


I need to change my order!

Our fulfillment team is impressively fast - but if your order has not been fulfilled yet, you can reach out to our Customer Experience team and request to cancel your order. Once an order is fulfilled, we are unable to cancel it or make changes. If t

How do I cancel my order?

We're sorry to hear you're looking to cancel your order!. If you've just purchased your products through our site, you should be able to request a cancellation through our website's chat feature and our support team can look into it right away! Pleas