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Sheertex by SRTX logo

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Orders

Got questions about your order, find the answers here! Order status, cancelling orders, modifying an order, and more.

I need to change my order!

Our fulfillment team is impressively fast - but if your order has not been fulfilled yet, you can reach out to our Customer Experience team and request to modify or cancel your order. Once an order is fulfilled, we are unable to cancel it or make cha

How do I cancel my order?

We're sorry to hear that you want to cancel your order!. If you've just purchased your products through our site, you can request a cancellation by clicking here, through our website's chat feature by selecting 'Track and Manage My Orders', or by sen